Aquafadas Service Status
All Systems Operational

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Welcome to Aquafadas Status Page. Get real-time information about Aquafadas components' stability.

Severity scale :
1 - Degraded Performance (yellow)
2 - Partial Outage (orange)
3 - Major Outage (red)

Cloud Authoring Operational
90 days ago
100.0 % uptime
Today
ConversionFlow Operational
90 days ago
100.0 % uptime
Today
CreativeFlow Operational
WebKioskFactory Operational
90 days ago
100.0 % uptime
Today
Cloud Authoring Staging Operational
ConversionFlow Operational
CreativeFlow Operational
InDesign ePub/HTML Generation Operational
DPS Components Operational
Statistics Operational
Push Notifications Operational
Kyashu - Pictures Provider Operational
Search ? Operational
Aquafadas Services Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
Aquafadas.desk.com Operational
Vimeo Player Operational
Webreader Operational
90 days ago
100.0 % uptime
Today
China Operational
Cloud Connect China Operational
Cloud Connect PRD Operational
90 days ago
100.0 % uptime
Today
CloudConnect Operational
90 days ago
100.0 % uptime
Today
Stitch Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 17, 2019

No incidents reported today.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019
Resolved - On 28/05/2019, we deployed a new version of Cloud Connect ( 3.49.0) which adds a new feature to allow voucher to give subscriptions.
With this feature, we introduced a regression: it was not possible to consume voucher in application to get an issue. This regression was reported on Monday 03/06/2019 morning and a hotfix was deployed the afternoon.
Because our existing test workflow wasn’t able to detect this regression, we are working on improving it.

We apologize for all the inconvenience.

The Rakuten Aquafadas Team.
Jun 4, 17:51 CEST
Resolved - This incident has been resolved.
Jun 4, 07:50 CEST
Investigating - We are currently facing a problem on Cloud Connect with the feature called "Child Account".
A child account is an empty Cloud Connect account who doesn’t have access to his own content but to a portion of the parent’s content. This portion is defined by the group(s) attached to the child account.

Since Wednesday, child account users can not be authenticated on Cloud Connect. This problem seems to be coming with the last release of Cloud Connect.

We are currently investigating on the problem and we are trying to fix it as soon as possible.
Deeply sorry for the inconvenience.

Rakuten Aquafadas
May 31, 16:33 CEST
Jun 3, 2019

No incidents reported.